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586-469-RIDE OR 586-469-7433
Dial-a-Ride: Radio dispatched, curb to curb, non-emergency, demand-response service for anyone travelling within the city limits of Mount Clemens.
Senior Shopper: Site to site service for residents of Clemens Towers, Clinton Place and Park Place Towers; this is an approximate 30-minute scheduled route for shopping and business purposes. On Mondays, Wednesdays, and Fridays, the Senior Shopper makes stops along its route to downtown businesses, Rite Aid, Meijer/adjacent businesses. On Tuesdays, the Senior Shopper stops at Walmart and the Dollar Tree and adjacent business. On Thursdays, the Senior Shopper makes stops at Family Dollar, Value Center, Kroger and adjacent businesses.
Service Area: City Limits of Mount Clemens and immediately adjacent portions of Clinton Township.
Dial-a-Ride: Monday through Friday 6:00 a.m. until 5:45 p.m.
No calls taken after 5:30 p.m.
Senior Shopper: Monday through Friday 8:00 a.m. until 1:00 p.m., Saturday 8:30 a.m. until 1:00 p.m.
Mount Clemens Dial-A-Ride is closed on these holidays:
*Transportation may be cancelled or restricted because of inclement weather or hazardous driving conditions.
To Schedule a Pick-up:
Call Mount Clemens Dial-a-Ride at 469-7433 (469-RIDE), tell the dispatcher your pick up point and your drop off point. Pick ups are scheduled as soon as possible. Passengers must be ready to board at the time they call. Thirty minutes is the standard wait time for pick-up. Wait time may be as long as one hour or more, depending on demand. (Note: Dial-A-Ride is busiest the first two weeks of the month)
Weekday advance reservation (at least 1-1/2 hour) for appointments is required.
Dial-a-Ride has a 30 minute "window" when picking up passengers. This means passengers may be picked up 15 minutes before or 15 minutes after their reservation times. Please be ready at the earliest time.
"Advanced reservations" are accepted for scheduled appointments and work only and must be renewed weekly. Missing an Advanced reservation more than once will then require a daily renewal.
After this amount of time, with no response, passenger is called a "No-Show". The dispatcher will instruct driver to proceed and record the time.
*Those passengers who do not cancel or are no-shows are required to pay an extra $1.00 for the missed pickup before riding again. Frequent no-shows will be subject to review for suspension of riding privileges for 30 days with additional no-show activity possibly resulting in a permanent suspension.
The following places within our service area have been designated pick-up and drop-off points:
*Other Areas as determined by management.
*Medicare recipients are eligible for a discounted fare with a valid Medicare card. Seniors and people with disabilities may use a valid State of Michigan ID or Driver's License, Smart special fare ID card or Medicare card.
Monthly passes and tickets are available from Smart at 1-866-962-5515.
Mount Clemens Dial-A-Ride does not accept transfers from SMART, DDOT or Blue Water Lines.
If an accident or emergency occurs passengers are to follow the driver's instructions.
Service may be cancelled if hazardous driving conditions occur. Every effort will be made to transport home those who have gone out with Mount Clemens Dial-A-Ride.
In case of tornado warnings, passengers will be returned home if possible. If not, they will be taken to the Mount Clemens Dial-A-Ride Office (97 Eldredge) until the all clear is given.